I used to send a dozen or so Subbuteo teams to Italian customers through ebay and have sold some old projects to Italians too however (and whilst I realise its of no use to you techno me old mucker!) I haven't had any problems.

Artistic items are in the prohibited list.

As for the Toys, this is a UE regulation, so have sens only from outside UE.

Thanks lots B....

That now sounds like it's the best 'solution' to the "What on Earth's going on ?" question.
I await the return of said items and the  form with anticipation.
Cheers - Phil

Well....Talk about completely contradictory stories.

Just received information, and subsequent confirmation that the package has arrived at the door of the designer in Italy...EH !?.......While the Post Office tracking site shows that the package is still in the UK awaiting to be shipped overseas....Unbelievable ....I don't know whether to throw a wobbly, or be completely relieved.
On balance I think the latter.

What was all this poop about it being refused by Italy and returned to me.....Did it come back to the UK ?....And go straight back out again.

I guess I'll never know now.....But what a sodding mess.

Cheers - Phil

I think that confirms a lot of what's been said above unfortunately... although someone on this side must be in the wrong as well for it to be showing in a UK depot?

If the tracking never shows that it has been delivered I would be claiming against the Post Office.

 
Nice one.

Quote from: fred    12df on 11 March 2013, 10:07:17 PM
If the tracking never shows that it has been delivered I would be claiming against the Post Office.

FRED !! As if that thought had crossed my mind  ....But I haven't looked at the tracking site today.....Yet .
Maybe I should claim for all the 'angst' this has given myself and the owner of the models.
Cheers - Phil.

 

Good grief....The tracking information still shows the package is back in the UK....But I've just had an e'mail from the PO, regarding my query from last week.

Apparently.... The information on the tracking site refers to the BAG the package went over to Italy in....That's back in this country waiting to be re-used.....EH ??
At least (this time) whoever sent the mail knows that it WAS received in Italy and hasn't been returned.
He or she doesn't seem to know that it's been delivered though.
Hopeless or what ??
Cheers - Phil.

Ask for the insurance.

Wouldn't be able to claim for at least 20 days anyway B.
I think even these muppets might have updated the site by then !
I still can't believe how incompetent this 'service' has been....Dearie, dearie me !
Cheers - Phil.

Hi Phil

While working at Royal Mail Pembroke dock I had a letter, Marked Not New Zealand,not Malta and then I added Not Pembroke Wales try North Carolina, the letter was posted in Chicago for Pembroke pines in Noth Carolina but had gone west to east around the world to get to the same country it was posted in this took 1 month from date of posting to get to me also happened for Pembroke Ontario,Pembroke malta and anywhere on earth with Pembroke in the address???

Regards
Martin

Good grief !! 
Cheers - Phil.