Christmas list?

[Leon]

Leon is obviously one of the guys who really, really goes for good/great customer service.
I'm honestly not just saying that, because he provides me with work....I'm proud to make figures for him...'Cos he cares !

On a seriuos not on my last order Leon/Dave did some figure chamges and thanked me for what was a small order.

Dey izz gud ! 

I just read this today: "The idea is that your customers return, and your product doesn't."  I think Leon/Dave do a good job doing just that.

Thanks for the comments guys, it means a lot for me and Dave to read things like this, especially when we're in one of those chaos periods like now!  Customer service has to be the priority for any business in my view, if you can't give your time and effort for the customers, then you shouldn't be in business.

I think Leon is possibly the only guy I do stuff for who doesn't have another job....The others I make soldiers for, all have a '9-5' ' main job and they produce figures because of a genuine love of the hobby.
A lot of them would LOVE to make their hobby a full time job.....But, as I know, that's a pretty long term project.....And juggling two jobs is one hell of a commitment....More power to their elbows.

That's unfortunately only kinda true!  Pendraken is my full-time job, but it's only a part-time wage, so I started up Minibits to supplement my income.  Now if I could only stop buying new ranges / products in, I might actually see some of it!  Too many idea's, too many shiny goodies which would look good on my website...!   

[Techno]

Sorry Leon.

Because you basically run two separate firms, I always tend to think of them together 'under one umbrella'.....Not the fact that you've got really got two jobs.
More power to you Matey.
I don't know where you find the hours in the day !
Cheers - Phil.

[Duke Speedy of Leighton]

Haven't you noticed Techno, for Leon sleep is an optional extra! 

[Steve J]

Your service is sans pareil IMHO, which is why I promote your company at every opportunity .

[Bishop Lord]

More Pendraken  Medieval Scots  a storage box to put them in, some magnetic basing stuff, a few books. Ive no doubt there will be the usual socks  etc.

Jason

[Techno]

Haven't you noticed Techno, for Leon sleep is an optional extra! 

No....I'm somewhat surprised that the man even finds enough time to eat anything, let alone sleep....Perhaps that's why there was the picture of that wall of Coca-Cola cans at the old Pendraken HQ.
Leon must get all his calories from those.
Cheers - Phil.

[fred.]

I received a Christamas parcel from Pendraken this week, organised by my sister in New Zealand

The postage label came with the following on it, which is a very nice touch

[Duke Speedy of Leighton]

Love it! 

[Leon]

I received a Christamas parcel from Pendraken this week, organised by my sister in New Zealand

The postage label came with the following on it, which is a very nice touch

Excellent, glad to see it arrived safely.  Shame the printer knocked the 'X' and 'Mas' onto different lines though!  Now get that package under the tree!

[Hertsblue]

Franking machines don't really do line justification. 

[Leon]

Franking machines don't really do line justification. 

[Orcs]

I received a Christamas parcel from Pendraken this week, organised by my sister in New Zealand

The postage label came with the following on it, which is a very nice touch

OPEN IT NOW !!!!  and tell us what you got ........She is 12000 miles away and will never know

PUT IT UNDER THE TREE UNTIL THE 25th

[fred.]

Hopefully I know what's in it - I don't think its possible to get your family to buy you random wargaming gifts! Unless Leon's marketing is getting much better!

[petercooman]

Well my stuff got to me today! Time for spending crazy amounts of time in the bunker!!!


Well kitchen table that is 

[goat major]

Tarletons arrived today and were confiscated by Mrs GM for Xmas stocking allocation.