Pendraken Miniatures Forum

Non-Wargaming Discussion => Chat & News => Topic started by: ryman1 on 07 April 2013, 05:40:46 PM

Title: GW rant
Post by: ryman1 on 07 April 2013, 05:40:46 PM
I reckon I've made my last trip to games workshop, went in today with a list of 12 paints I needed and as per usual I was hit with a barrage of aggresive amateur sales techniques which bore no relation to what I actually wanted.
I say I need a pot of matt varnish and out comes a giant spray can of satin varnish with the timeless phrase 'you'll need this then', I say I need a blue wash and I'm directed to a trio of purples Which again I'm told are what I need to achieve the glazed hue I'm after!!!???
I tell the 'salesman' I need a substitute for bad moon yellow and I'm offered a base yellow, a yellow wash and a highlight. (of course I do, what do I know?)

Anyway, I took 3 of the paints I needed (only because I had an immediate use for them) and put them on the counter and said 'I'll just take these', but NO, I'm then told I should have a seat by the tables and see how some kid (no more than 13) uses the purples for that glazed hue which I never even hinted that I had a need for. :-q

Needless to say, a firm no brought the salesman back to his senses and he allowed me to make my less than I wanted purchase and leave.

So what is the deal with GW shops and their pushing unwanted products on customers?, do they really think it endears us to them and their brand?, it's patronising bordering on insulting to assume I don't know what I want and now I've had enough of GW, I won't be going there again (great sales work then).

I'll be ordering the colours I need from the vallejos Pendraken stock from now on, at least then I know I'll get what I need.

Rant over
Title: Re: GW rant
Post by: GordonY on 07 April 2013, 05:49:06 PM
I believe that the Cote d' Arms range of paints is the original GW (now theres 2 words that I never thought I'd string together) range of paints, they come in the original flip-top 18ml pots that GW used to sell, the ones with the hinge that lasted about 10 openings, but on the plus side they never seem to dry out, I'm still using some pots that I bought 12 years ago.
Title: Re: GW rant
Post by: Leon on 07 April 2013, 06:21:24 PM
I only ever go into the Boro one every now and then, more to see what they're up to than anything else.  Every visit brings the same 'Have you gamed before, come and have a look at this, we do this as a starter set for £200', etc.  I've tried to start conversations previously about things outside GW, and have also mentioned Pendraken, but it's like you're speaking a foreign language to them.

I'll be going in again soon to see if they'll accept some Smoggycon flyers.   :-\
Title: Re: GW rant
Post by: mart678 on 07 April 2013, 06:41:28 PM
I have the best one


I ask my Wife to go in you should see the panic on the faces of the staff a female in games workshop AAAAAAAAAAAAAAAGGGGGGGGGGGGGGHHHHHHHHHHHHH never seem to get the paint I am after or anything else!!!!!


Martin
Title: Re: GW rant
Post by: petercooman on 07 April 2013, 06:42:10 PM
Leon,Just watch they don't make you buy a realm of battle game board in return...
Title: Re: GW rant
Post by: Steve J on 07 April 2013, 06:55:21 PM
The worse one I had was the "you look like a Wardancer so you must be an Elf player", or words to that effect =). These days I pop in just when the store opens and hardly get bothered. Luckily the store manager has been there for years and is in his 30s and not a complete nob! Strange but true :o ;).
Title: Re: GW rant
Post by: sebigboss79 on 07 April 2013, 07:07:19 PM
 :D

First mistake: "I went into GW."  :P

Second mistake: "Buying the GW colours I need."  =)

I recomend asking Leon here for some Vallejo Model Color, if you need a conversion chart PM me (Contains both Vallejo Ranges old old, old and new GW Range, CdA, Reaper and P3). Also buy brushes here and not GWs brushes (= the crap Winston and Newton consider throwing in the bin).

All in all GW is quite desperate to make sales (price increase 15 %, sales increase 1 % - nuff said!) .

@Leon maybe you can teach them YOUR sales technique  :-\ :-\ :-\ :-\ :-\  ;D :D
Title: Re: GW rant
Post by: Fenton on 07 April 2013, 07:09:08 PM
The Belfast store has a female staff member! real rabid GW fanboy fanperson
Title: Re: GW rant
Post by: sebigboss79 on 07 April 2013, 07:11:37 PM
Quote from: mart678 on 07 April 2013, 06:41:28 PM
I have the best one


I ask my Wife to go in you should see the panic on the faces of the staff a female in games workshop AAAAAAAAAAAAAAAGGGGGGGGGGGGGGHHHHHHHHHHHHH never seem to get the paint I am after or anything else!!!!!


Martin

In Edinburgh GW they even employ a female...not that it attracts any female players OR could all the 13 year old do anything worthwhile with the lady (not that she is capable herself but hey you never know)

Maybe a Totty  :-\ Nik your department)
Title: Re: GW rant
Post by: petercooman on 07 April 2013, 07:47:47 PM
Quote from: sebigboss79 on 07 April 2013, 07:07:19 PM


I recomend asking Leon here for some Vallejo Model Color, if you need a conversion chart PM me (Contains both Vallejo Ranges old old, old and new GW Range, CdA, Reaper and P3). Also buy brushes here and not GWs brushes (= the crap Winston and Newton consider throwing in the bin).




I believe that paint chart is also on the minibits site  :D
http://www.minibits.net/PaintChart.aspx
Title: Re: GW rant
Post by: sebigboss79 on 07 April 2013, 08:58:02 PM
Quote from: petercooman on 07 April 2013, 07:47:47 PM
I believe that paint chart is also on the minibits site  :D
http://www.minibits.net/PaintChart.aspx


Yes and no. I also have the brand new GW range equivalents for all the poor souls who mistakenly bought them :P
Title: Re: GW rant
Post by: Chad on 07 April 2013, 09:34:44 PM
I have to say that I've never had these
experiences in the Stoke shop. Other than
an enquiry as to what I'm painting I've
never had an issue.

Seems like I've got off lightly.

Chad
Title: Re: GW rant
Post by: Leon on 07 April 2013, 09:41:16 PM
Quote from: petercooman on 07 April 2013, 07:47:47 PM
I believe that paint chart is also on the minibits site  :D
http://www.minibits.net/PaintChart.aspx

Yeah, I saw the original online and wanted to knock up something similar, so Matt copied a lot of it over.  I'm not sure how accurate a lot of it is now, with the change of the GW's, and some of the other paints not being in widespread use anymore.
Title: Re: GW rant
Post by: seano1815 on 07 April 2013, 10:03:29 PM
I stopped buying paints there for the same reason, over zealous sales staff trying to sell me Beelzebubs younger brother armed with lazer cannons for £800.00p. Wow Got me too feel embarressed for the guy, so never ventured there again. now i'm going to listen to a cd of whale noises in the corner of a darkened room (Not that the visit scarred me or anything) I just like whales ;)
Hve a great week everyone
Sean
Title: Re: GW rant
Post by: petercooman on 07 April 2013, 10:04:58 PM
Quote from: seano1815 on 07 April 2013, 10:03:29 PM
now i'm going to listen to a cd of whale noises in the corner of a darkened room (Not that the visit scarred me or anything) I just like whales ;)


I don't know how you put up with that, i already have enough of my wife if she says one sentence  :o
Title: Re: GW rant
Post by: GordonY on 08 April 2013, 07:56:42 AM
My usual reply to "and what are you painting just now?" is usually "Carthaginians!", the result is either a glassy eyed look of incomprehension or a twattish "oh are they a chapter that you just made up?"  :D
Title: Re: GW rant
Post by: kev1964 on 08 April 2013, 09:29:10 AM
 ;D nice one Gordon, never been into a GW shop before but i have heard there is one in Budapest ( model shops here are like rocking horse s##t) , going up there in a month for a jolly boys weekend with mates from back home so might put my head in the door to see what the sales guys are like here. Most Hungarian sales staff are easy going on the whole but my villlage shop keeper is very much like arkwright, been trying to sell me rabbit fencing for 4 years and iv,e never seen a bloody rabbit,  ;D ;D . Wild boar, deer, eagles and an odd hare but no rabbits.

kev
Title: Re: GW rant
Post by: Orcs on 08 April 2013, 09:41:10 PM
I went into GW to get the new washes when they came out. The conversation went like this

Games Workshop employee. "Hello, What do you play?"

Orcs "Historcal wargames mainly, can I have a set of the new washers please"

GWE. ( completely ignoring my request ) "You want to get into Fantasy!"

Orcs " I do play some fantasy, I have an Orc Army for Lord of the Rings/Tolkiem"

GWE " Yes Our plastic Orcs are really cool, do you want some more?"

Orcs. " No thanks, I use metel figures from Vendel Miniatures."

GWE.  ( Slightly disgruntled and not knowing Vendel Miniatures says mockingly ) " Metal figures are expensive, how big is your army "  ( smirks as obviously expecting answer in double figures)

Orcs .(Smiles and says )" No I pay about hallf what your plastics cost. At the last count I had about 500"

GWE . (Stunned into Silence finally goes and gets washes, Returns and says)  "bet you never get those on the table all at once"

Orcs . (Trying not to grin too much  ) " Most games I do, last game i we had over 2000 figures on the table.


Not likely to win the GWE over but  the look on his face made me smile the rest of the day.





Title: Re: GW rant
Post by: petercooman on 08 April 2013, 11:01:59 PM
 
Quote from: Just a few Orcs on 08 April 2013, 09:41:10 PM

GWE . (Stunned into Silence finally goes and gets washes, Returns and says)  "bet you never get those on the table all at once"

Orcs . (Trying not to grin too much  ) " Most games I do, last game i we had over 2000 figures on the table.




;D ;D ;D
Title: Re: GW rant
Post by: ryman1 on 08 April 2013, 11:09:42 PM
Quoteauthor=GWE. ( completely ignoring my request ) "You want to get into Fantasy"

Whether it's taught at GWsales school or aqquired throughout a life of unbending devotion to patronising twattishness, that is exactly the line that gets me peeved.

Thanks GWE, I knew I'd be better off coming to you, and there I was thinking I'd never realise what's missing in my life. #:-S


edit :not sure what I did to the quote thingy there?????????????
Title: Re: GW rant
Post by: sebigboss79 on 09 April 2013, 12:03:29 AM
Made my day!  :D
Title: Re: GW rant
Post by: Last Hussar on 09 April 2013, 12:52:05 AM
I've never had that sort of problem.  In fact, when I was looking for a green for SYW Russians the guy couldn't be more helpful- even put some on a figure so I could see if it was the right shade.
Title: Re: GW rant
Post by: i_am_win on 09 April 2013, 04:09:48 AM
Similar type of twattish behaviour exhibited by GW prompted this cartoon (Based on a true story...sort of...)

(http://thegrinningskull.files.wordpress.com/2012/09/carryonlarping4.jpg)

Title: Re: GW rant
Post by: ryman1 on 09 April 2013, 04:14:27 AM
Brilliant!

732nd edition  ;D   so true.
Title: Re: GW rant
Post by: Luddite on 12 April 2013, 09:30:40 AM
I think however, that i've found the theme song for GW customers.



Title: Re: GW rant
Post by: nikharwood on 12 April 2013, 09:50:44 AM
Excellent  :D
Title: Re: GW rant
Post by: Last Hussar on 28 April 2013, 08:57:41 AM
I went in to the local GW a couple of weeks ago, and the guy was really helpful.  Talkied about undercoating WSS Prussians.  Didn't try and get me to do any WH, and showed me some painting tips on one of their figures
Title: Re: GW rant
Post by: sebigboss79 on 28 April 2013, 09:12:32 AM
Quote from: Last Hussar on 28 April 2013, 08:57:41 AM
I went in to the local GW a couple of weeks ago, and the guy was really helpful.  Talkied about undercoating WSS Prussians.  Didn't try and get me to do any WH, and showed me some painting tips on one of their figures

Those guys get fired pretty fast in my experience. A pitty but then again I am neither a shareholder nor a manager @ GW so I do not mind them shooting themselves in the leg repeatedly....
Title: Re: GW rant
Post by: WeeWars on 28 April 2013, 12:25:37 PM
My alternative ending to Carry On GW.

(http://www.michaelscott.name/10mm/forum/GW-habit.jpg)

Cheers, Michael
Title: Re: GW rant
Post by: i_am_win on 30 April 2013, 02:31:59 AM
Quote from: WeeWars on 28 April 2013, 12:25:37 PM
My alternative ending to Carry On GW.

(http://www.michaelscott.name/10mm/forum/GW-habit.jpg)

Cheers, Michael

;D :D