This was mentioned some time ago now, but with it getting closer, I thought I'd pop something up again as a reminder. The unfortunate downside to our new unit is that our overheads are going to increase quite substantially. On top of the other increases we've seen over the past 18 months, from metal, petrol, utilities, show stands, etc. it unfortunately means that we are going to have to put our prices up. We don't enjoy doing this (not least because it requires a lot of work), but it's something which has to be done to allow us to continue growing as a business. We're really proud of our fantastic customer base, so I hope that people still see us as great value for money.
The planned price increase will take the pack prices from:
£3.50 --> £4.00 (Regular packs)
£2.05 --> £2.35 (Vehicles)
£1.20 --> £1.35 (WWII foot packs)
£1.60 --> £1.80 (Fantasy packs)
This price increase will come into effect on August 1st, so there are still a short while to get your orders in before the prices go up. We're hoping this means there won't be a last minute rush in the last week of July, but I have a feeling there will be!
Again, I hope everyone sees this as a positive, as the majority of the price increase will be going straight back into making the business even bigger and better.
8)
will the price increase affect vallejo paint,Mdf bases,and basing material :-X
Quote from: Nav on 08 July 2012, 03:49:45 AM
will the price increase affect vallejo paint,Mdf bases,and basing material :-X
The Vallejo's will be going up, the others will probably stay the same I think.
8)
Those prices still look very competitive to me. ;)
Quote from: Leon on 07 July 2012, 11:07:51 PM[...] the majority of the price increase will be going straight back into making the business even bigger and better.
That's an important consideration for wargamers. We've seen WH Historical go belly-up in recent weeks, which means some or all of their product may not be available in the future. No more reinforcements - a wargamer's nightmare.
Your price increases aren't too steep, methinks. We know that your talk of business expansion isn't sales fluff. We've seen the new ranges you're producing, we've seen the pics of the new outfit and customers will be able to judge for themselves during the Birthday Bash. And as long as Leon answers my emails at eleven o'clock in the evening with the baby by his side, I know you're a hard-working lot. So I'll be happy to spend that extra quid on a large order.
Cheers,
Aart
Agree with Art entirely. In addition the excellent
quality of the figures still gives good value for money.
Growth has to be well managed and business fail
thru lack of cash more than they do lack of orders.
Keep up the good work.
Chad
Yep. Having completed ten years in retail I have a fair idea of overheads. To give you some idea - the financial director at the place I worked reckoned that just opening the store cost the company £9,000 per week. I doubt whether Pendraken gets anywhere near that - but I would wager that most members would be surprised at what the figure is.
Nothing to increase my bloodpressure.
Seriously guys, every company increases prices, some even annually for no good reason. With Pendraken I reason not to pay for just great figures but also for a service.
I do not know about others but a friendly service, emails and the possibility to change my order roughly 20 times before it is shipped is worth a little for me.
Not to mention the speed I received the last two orders.
Let's face it the metal prices have been on the rise for a few years and the recent drops are included in the 2 price rises that happened since I shop here or even check out the site.
For Vallejos and materials that Pendraken re-sells:What can you do if the producing company raises (retail)prices and thus the (discounted) reseller prices...
Thirty figures for ever or a pint and a half? No contest. Except on a hot summer's day of course - not that we have any of those! ;D
Mollinary
The quantity and quality of the new releases and your excellent sculptors are worth every penny.
Duane
No problems with me, we all need to make a living gents.
I'll be buying a Corps and a half next weekend, ignoring the price rise, and buying more later in the year, as if the price rise never happened.
Still cheaper than gw failcast/essex/oldglory/mm and many many more, and even the oldest figures are still better, but the new ones, oh wow! :D
I'd rather support the smaller producers (three and a bit workers is small , right?) than the 'big' multinational with delussions of grandure and all conquering products, who just shelved their best range....
Just found a £19 army pack for 1860 a mate gave me, how long ago did he buy those...?
Regular packs at £4 for 30 figs? That's still 13.3p per figure. Nowt to complain about there...
Hmmm, this is quite an increase but I don't mind. I'll try to place my next bigger order asap then. Aart Brouwer is bringing up a good point though and I'm sure that the people who buy with Pendraken for now will continue on doing so.
Yep - still money-well-spent in my book; I'd agree with everyone else's eloquence here - we all appreciate the direction of the business and the demands that makes - and still are getting superb value & service.
I'm still going to work on a mega-order though - just for the psychological aspect of it all ;) ;D
Quote from: Luddite on 08 July 2012, 03:16:59 PM
Regular packs at £4 for 30 figs? That's still 13.3p per figure. Nowt to complain about there...
Compared to more than 2 bucks a figure for plastic 28mm? Still a great price by me.
C'est la vie.
Quote from: Leon on 07 July 2012, 11:07:51 PM
The planned price increase will take the pack prices from:
£3.50 --> £4.00 (Regular packs)
£2.05 --> £2.35 (Vehicles)
£1.20 --> £1.35 (WWII foot packs)
£1.60 --> £1.80 (Fantasy packs)
8)
For the benefit of 10mm gamers, couldnt you just take a wage cut Leon? ;)
----For the benefit of 10mm gamers, couldnt you just take a wage cut Leon? ----
Hehe, that is pretty funny... ;D
BTW, you wouldn't happen to be an office manager, would you? :-\
No just the victim of one recently hence by visits to the jobcentre recently
Well, It will not stop me to buy, you still are the cheapest with Red line but this increase combined with the downfall of euro makes a big difference for me!
Our of interest, what will the army pack price be after the increase :-\ just ordered Black Powder and will be looking at updating my FPW and starting 7YW in 10mm.
Ta.
Quote from: SteveW on 19 July 2012, 11:41:30 AM
Our of interest, what will the army pack price be after the increase :-\
They'll be going up to £25 after the increase.
8)
Better paint my one with nineteen quid on the ticket then!
To be honest, the quality is still brilliantly brilliant, won't stop me buying if you keep making them this impressive impressive!
Even got several mates buying recently and they cannot believe how good they are.
Better go, run out of superbly super superlatives and starting to sound like a tabloid journalist!
Quote from: mad lemmey on 19 July 2012, 04:11:56 PM
...starting to sound like a tabloid journalist!
Speaking of which, did anyone catch 'The Newsroom' which started on Sky last week?
Frankly I hardly get to see any telly, as it is dominated by the wife and kids. Anything good on tends to be way after my bedtime. We tried recording stuff but never found time to watch them :(.
Quote from: Steve J on 19 July 2012, 06:55:42 PM
Frankly I hardly get to see any telly, as it is dominated by the wife and kids. Anything good on tends to be way after my bedtime. We tried recording stuff but never found time to watch them :(.
Sky+... :-bd
I can't remember how I managed before we got Sky+. Just set the program's we want to record, it tapes them every week, and then I can stick them on while I'm doing computer work after everyone's gone to bed. I'd never have been able to follow Game of Thrones without it.
8)
Or Virgin TiVo. The wife watches what she wants during the evening and I catch up on the Tour de France the following morning. :)
My wife and I are enjoying the "Newsroom" It follows her favorite show True Blood on Sunday evenings. I like it but the boy/girl drama and be a little thick at times.
Duane
I love living in a country where I can't even understand the telly. No temptation to veg out. :)
Quote from: FierceKitty on 20 July 2012, 02:40:23 PM
I love living in a country where I can't even understand the telly. No temptation to veg out. :)
What a
damn fine philosophy !
You must watch DVDs occasionally though FK ?
Cheers - Phil
Quote from: Syr Hobbs on 20 July 2012, 01:10:17 PM
I like it but the boy/girl drama and be a little thick at times.
Yeah, they've gone for a bit of randomness with a couple of the characters, I'm assuming to provide some humour. I'm not sure if I'll get bored of that though.
Not that I'm adding anything new to the thread, just my 2 pence-worth, but 18p per figure for fantasy from 16p per figure is still a "Citadel who?" type price. The quality and variety of the figures and the great customer service (I once had to cancel an order a couple of months ago as my car decided it needed the money for repairs and the service was excellent.) is worth it several times over.
Quote from: Techno on 20 July 2012, 02:58:54 PM
What a damn fine philosophy !
You must watch DVDs occasionally though FK ?
Cheers - Phil
Oh, yes, I love movies.
Quote from: Luddite on 08 July 2012, 03:16:59 PM
Regular packs at £4 for 30 figs? That's still 13.3p per figure. Nowt to complain about there...
Agreed! Me and a mate together got 3 companies of British red coats, pluss attached units (cannons and cavalry etc) and over 420+ Zulus, some buildings and objectives (like horse and wagons) for less than £100 (£50 each) at GW we would have walked away with two units each!
Ok, so - as usual - I'm trying to squeeze in under the wire with an order, but did the prices on the website just go up an hour early?
Quote from: O Dinas Powys on 31 July 2012, 10:11:15 PM
Ok, so - as usual - I'm trying to squeeze in under the wire with an order, but did the prices on the website just go up an hour early?
Some of them will be going up as we type, as Matt runs a script to go through the whole site and update them. If it started at midnight, it wouldn't be finished til' 4am, and Matt would be late for work in the morning...!
It's no bother though, if you pop me an email through, I can price it up at the 'old' pricing for you. Or pop everything in your Basket and Confirm it, and I'll reprice it when it comes through. Then I can pop you a PayPal for the correct amount.
8)
Quote from: Leon on 31 July 2012, 10:29:06 PM
Some of them will be going up as we type, as Matt runs a script to go through the whole site and update them. If it started at midnight, it wouldn't be finished til' 4am, and Matt would be late for work in the morning...!
It's no bother though, if you pop me an email through, I can price it up at the 'old' pricing for you. Or pop everything in your Basket and Confirm it, and I'll reprice it when it comes through. Then I can pop you a PayPal for the correct amount.
8)
Cheers Leon, fair enough.
Just been having "one of those days" on and off for the last
month fifteen months so squuezing in under the wire is my
modus operandi these days... ;)
Quote from: Leon on 31 July 2012, 10:29:06 PM
It's no bother though, if you pop me an email through, I can price it up at the 'old' pricing for you. Or pop everything in your Basket and Confirm it, and I'll reprice it when it comes through. Then I can pop you a PayPal for the correct amount.
Cheers Leon, hopefully that's confirmed ok.
Quote from: O Dinas Powys on 31 July 2012, 10:54:48 PM
Cheers Leon, hopefully that's confirmed ok.
Yep, got it, I'll get the price confirmed tomorrow and pop a PayPal through.
8)
Quote from: Leon on 01 August 2012, 02:19:09 AM
Yep, got it, I'll get the price confirmed tomorrow and pop a PayPal through.
8)
Ta! ;)
Just a quick note, there's been a glitch in the auto-update of the web prices, and it's increased some of them several times instead of just the once. So, a lot of the WWII codes are currently incorrect (£1.60 for foot instead of £1.35, £2.70 vehicles instead of £2.35). I'll try and get this fixed as quickly as possible, but with us being at Claymore tomorrow, it may not be until Sunday evening.
If possible, please don't order any WWII items until Monday, and I'll go through the orders we've received so far and refund any overpayments.
:-[
Hi Leon
Just had a look at the Interwar ranges and they too have the dreaded £1.60 for foot instead of £1.35, £2.70 vehicles instead of £2.35.
GrumpyOldMan
Quote from: GrumpyOldMan on 03 August 2012, 11:42:12 PM
Hi Leon
Just had a look at the Interwar ranges and they too have the dreaded £1.60 for foot instead of £1.35, £2.70 vehicles instead of £2.35.
Yeah, I thought they might have. Basically, the website prices have been increased in sequences, in increasing value. The problem there, is that as the £1.20's were increased to £1.35, they then fell into a price bracket yet to be increased, and so were subjected to another increase, and another I think, leaving them at £1.60. The same has happened with the vehicles.
I've gone through and tried to make a start on fixing it, but we're leaving for Claymore in a couple of hours, so I'll have to get onto it when we get back tomorrow night / Sunday afternoon.
Quote from: Steve J on 19 July 2012, 06:55:42 PM
Frankly I hardly get to see any telly, as it is dominated by the wife and kids. Anything good on tends to be way after my bedtime. We tried recording stuff but never found time to watch them :(.
=O =O I know that feeling - we have one of those mulit-squillion-GB-HDD-recorder-thingies which is nigh on full of stuff I recorded thinking "hmmmm, I'd like to see that" - never happens...
Quote from: Rubicon on 04 August 2012, 05:58:18 AM
=O =O I know that feeling - we have one of those mulit-squillion-GB-HDD-recorder-thingies which is nigh on full of stuff I recorded thinking "hmmmm, I'd like to see that" - never happens...
Same here ;D
The point is that you don't really care for that stuff, init? You don't really want to see it, you don't really need to see it; the whole idea that there is something worthwhile to see on tv is a vague memory, a slight phantom pain from a medium that used to be the message and nowadays is hardly even a medium anymore. :-\
Cheers,
Aart, your communications philosopher :D
Looks like a classic loop program.......
Sack the IT Geek
(IT dept only EVER get shouted at)
IanS :d ;D
Quote from: Aart Brouwer on 04 August 2012, 06:25:56 AM
Same here ;D
The point is that you don't really care for that stuff, init? You don't really want to see it, you don't really need to see it; the whole idea that there is something worthwhile to see on tv is a vague memory, a slight phantom pain from a medium that used to be the message and nowadays is hardly even a medium anymore. :-\
Cheers,
Aart, your communications philosopher :D
As a member of the print medium, you wouldn't be slightly biased, would you, Aart? ;)
Quote from: Rubicon on 04 August 2012, 05:58:18 AM
=O =O I know that feeling - we have one of those mulit-squillion-GB-HDD-recorder-thingies which is nigh on full of stuff I recorded thinking "hmmmm, I'd like to see that" - never happens...
I can't even find the page in the instruction manual that
just tells me how to use the HDD part of this sodding thing.
Boggered if I'll 'simply' record things onto a DVD....That's bad enough....Do this ... do that...stand on your head...go mad.
I'll just revert to my usual high tech experimental method of randomly pressing buttons in what I
like to believe is a logical (PAH !) sequence.
At least I can play DVDs or the old Vids on it. ;)
Cheers - AAARGH !
Quote from: Hertsblue on 04 August 2012, 09:12:56 AM
As a member of the print medium, you wouldn't be slightly biased, would you, Aart? ;)
Well, there you have it. Good old prejudice isn't even respected anymore. What is the world coming to? :-\ :P
Cheers,
Aart
Quote from: Techno on 04 August 2012, 10:16:57 AM
I'll just revert to my usual high tech experimental method of randomly pressing buttons in what I like to believe is a logical (PAH !) sequence.
A kick in the ***** works wonders, too! :o 8)
Cheers,
Aart
Quote from: Aart Brouwer on 04 August 2012, 11:43:44 AM
A kick in the ***** works wonders, too! :o 8)
Cheers,
Aart
That's the method I like best !
"If in doubt,
Give it a clout !"
Cheers - Phil.
I was just looking at the WW2 Germans on the Pendraken website and noticed the pricing was 1.6 pounds/pack. I know you were originally considering a price change from £1.20 --> £1.35 for WW2 foot packs. So is the website pricing of 1.6 pounds actually correct?
I just noticed the same thing with vehicles. Instead of an increase to 2.35 pounds per vehicle, vehicles are at 2.70 pounds. Looks like about a 35% price increase for WW2 armies instead of the 15% for other timeframes.
JAGGER - see this earlier post by Leon :)
Quote from: Leon on 03 August 2012, 05:48:30 PM
Just a quick note, there's been a glitch in the auto-update of the web prices, and it's increased some of them several times instead of just the once. So, a lot of the WWII codes are currently incorrect (£1.60 for foot instead of £1.35, £2.70 vehicles instead of £2.35). I'll try and get this fixed as quickly as possible, but with us being at Claymore tomorrow, it may not be until Sunday evening.
If possible, please don't order any WWII items until Monday, and I'll go through the orders we've received so far and refund any overpayments.
:-[
Thanks!! I missed that post. I suspected it was a mistake but wanted to confirm.