Pendraken Miniatures Forum

Pendraken News & Info! => General Pendraken => Topic started by: kerath on 06 March 2012, 06:24:11 PM

Title: Issue with my order
Post by: kerath on 06 March 2012, 06:24:11 PM
Hi, I've had a problem with my last order(my account name in the website is xlins and the Order ID: 4385).

I ordered 3x Undead Command pack (FU5) in order to get 9x Standards in total, because I've been told here (http://www.pendrakenforum.co.uk/index.php/topic,4354.msg37368.html#msg37368) that every pack has 3 standard bearers, but there was only 2 standard bearers per pack! So I have 6 standard bearers and some kind of mage or something came in the pack.

The rest of the order, as usual in here, perfect, and I really love the "pose 2" sword and specially the pose 2 spear undead, I will post photos one of this days so that everyone can see this reference too.
Title: Re: Issue with my order
Post by: Leon on 06 March 2012, 06:42:00 PM
Apologies for that, I'd forgotten about the Undead shaman-type figure which comes with the command pack.  I'll get another 3 standards sent out for you.

:-[

EDIT: I've updated that original thread as well, just in case anyone else is looking for the same information.
Title: Re: Issue with my order
Post by: kerath on 06 March 2012, 07:01:07 PM
Thanks a lot, Leon, for caring about it :)
Title: Re: Issue with my order
Post by: kerath on 14 March 2012, 07:08:33 PM
Very quick! It has arrived today :) thanks a lot, that is really customer service !
Title: Re: Issue with my order
Post by: Luddite on 14 March 2012, 09:47:56 PM
Welcome to the wonderful world of Pendraken!    :D
Title: Re: Issue with my order
Post by: Wkeyser on 15 March 2012, 08:23:48 AM
Pendraken has one of the best customer service around, when ever I need anything or put in an order it is dealt with promptly and with great professionalism.
Thanks
Leon, Dave and any one else at Pendraken
Title: Re: Issue with my order
Post by: Chad on 15 March 2012, 12:02:32 PM
And they do it with a smile on their faces. I think. :D

Chad
Title: Re: Issue with my order
Post by: Leon on 15 March 2012, 01:27:09 PM
Quote from: Chad on 15 March 2012, 12:02:32 PM
And they do it with a smile on their faces. I think. :D

Chad


:-bd :D