I know most, if not all of you feel as I do, but I really think we owe Leon and the Pendraken crew a big hand for their above and beyond customer service they give us, and "give" is the key word. Not only does he offer great models, but he and everyone else there are so nice and helpful! Then he/they goes out of their way to accommodate the many unique needs of us wargamers! But wait, it doesn't stop there - then we have this forum which is a real gimme, and he even has a place for us to chat openly about other vendors products - no other vendor I know does that! But wait we're not done yet - he supports an annual painting contest with loads of product given free as prizes. I can't say how long I've been a Pendraken customer, but in all that time I've never encountered any that can hold a candle to him, save a couple over here that has been so generous in supporting my international HOTT tournament each year.
All of that said, Leon and crew, I extend my very sincere thanks to you for your above and beyond products, service and unending support.
THANK YOU!!!!!! =D> :-bd
Very sincerely,
Terry
Quote from: Terry37 on 18 July 2018, 09:59:26 PM
I know most, if not all of you feel as I do, but I really think we owe Leon and the Pendraken crew a big hand for their above and beyond customer service they give us, and "give" is the key word. Not only does he offer great models, but he and everyone else there are so nice and helpful! Then he/they goes out of their way to accommodate the many unique needs of us wargamers! But wait, it doesn't stop there - then we have this forum which is a real gimme, and he even has a place for us to chat openly about other vendors products - no other vendor I know does that! But wait we're not done yet - he supports an annual painting contest with loads of product given free as prizes. I can't say how long I've been a Pendraken customer, but in all that time I've never encountered any that can hold a candle to him, save a couple over here that has been so generous in supporting my international HOTT tournament each year.
All of that said, Leon and crew, I extend my very sincere thanks to you for your above and beyond products, service and unending support.
THANK YOU!!!!!! =D> :-bd
Very sincerely,
Terry
Absolutely seconded!
Thirded
Don't forget the prizes for the World Cup sweep stake...
Fourthed
Agreed, always worth reminding ourselves that we are fortunate, not entitled.
I wholeheartedly concur :)
I say chaps, steady on! It'll all go the the fellow's head!
No, I absolutely and wholeheartedly concur. We are very fortunate in Pendraken; in range, quality and service.
What I would add is that we (the achenes' of the Pendraken strawberry) are very fortunate in that Pendraken do listen to us. They don't always take note (as the lack of anything approaching a chariot army will attest) but you know it's on a whiteboard somewhere**. This forum also keeps some very strange people off the streets after dusk.
I think I am not alone in that I count myself both fortunate and perpetually impoverished in my acquaintance with Pendraken.
(https://getasword.com/7807-thickbox_default/french-napoleonic-hussar-saber.jpg)(https://images-na.ssl-images-amazon.com/images/I/81eVGdJQO7L._SY355_.jpg)(https://uploads7.wikiart.org/images/frederic-remington/hussar-russian-guard-corps.jpg!Large.jpg)***
*Google it
** Example:
10 Does FSN want chariots?
20 If yes, [wait 6 months; go to 10] else release chariot range.
40 End
*** 3 Hussars for Pendraken!
Yeah, I've been heavily critical of some of the recent tank minis (and I'll continue to be...), but I really really want to continue to buy from Pendraken for the service they provide.
How they put up with people like me who are always wanting odd-ball orders is a mystery. 5 star organization.
Thanks for the kind words chaps, always appreciated. We're equally thankful that you lot keep spending your hard-earned pennies with us, especially when a lot of folks have had hard times in recent years. We'll keep plodding away with loads of new shiny stuff, and maybe one day fsn might get his chariots...!
:D
From my point of view it really does show that you can run a successful business without being a complete arse. Most other businesses, please take note.
Quote from: Leon on 19 July 2018, 10:39:28 AM
... and maybe one day fsn might get his chariots...!
And that, Sir, is as good as a promise as I'll hear this day.
FSN1 Egyptian Chariot
FSN2 Egyptian spearman - kneeling
FSN3 Egyptian spearman - running with one foot off the ground
FSN4 Egyptian bowman - loosing
FSN5 Egyptian bowman - kneeling, loosing
FSN6 Egyptian swordsman - prone
FSN7 Egyptian officer - looking at his watch
Quote from: fsn on 19 July 2018, 04:48:43 PM
FSN1 Egyptian Chariot
FSN2 Egyptian spearman - kneeling
FSN3 Egyptian spearman - running with one foot off the ground
FSN4 Egyptian bowman - loosing
FSN5 Egyptian bowman - kneeling, loosing
FSN6 Egyptian swordsman - prone
FSN7 Egyptian officer - looking at his watch
Sounds like a plan! :D
Approved, Phil get sculpting!
Late to the party - but Pendraken is great - and getting even faster with deliveries and range expansion on a near daily basis. Constant improvement - the grail of every management seminar I have ever seen - and Pendraken does it. Leon's answer to every unique request is, "No Worries!", and then he walks the walk!
Terry - as they work in 10mm shouldn't be "little hand"? :-\ :P
Quote from: mad lemmey on 19 July 2018, 05:14:03 PM
Approved, Phil get sculpting!
NO !!.....That's Mart's job.
Unless Sir's got something I can convert. :P ;D ;D ;D (Which he probably has.)
Cheers - Madame Backhurtz
Quote from: d_Guy on 19 July 2018, 05:32:06 PM
Late to the party -
:-X
What you lose in tardiness you make up for in volume and quality of contribution. :D
Let me agree with the support already shown and add my own personal thanks to Leon for the plethora of weird MDF shapes I keep asking him to make, which are produced without fuss or bother.
Gents I think you have said it all already
Great products, great service; and great people to deal with
I will continue to support and buy Pendraken's amazing ranges as long as I continue with this strange obsession that is wargaming
In fact i'm Getting all misty eyed thinking about it so may place a small order now
:D
Quote from: fsn on 19 July 2018, 06:14:37 PM
:-X
What you lose in tardiness you make up for in volume and quality of contribution. :D
Ta, m'lud! Are you romping through the mellow weed again? :D
Quote from: Shutuphippie on 19 July 2018, 07:35:16 PM
In fact i'm Getting all misty eyed thinking about it so may place a small order now
:D
Indeed - we all become misty eyed as we envision new realms to conquer.
I was quite overcome when the Aztecs took on physical form and I now have a few hundred of them.
Shame they don't come pre-painted! :o :P
Bill, Love Aztecs. I'll send you my HOTT army list. It's a hoot and I am anxious to get to it....but alas each must take their turn.
Terry
Yes, good people and very much part of the fabric of this hobby.
Great company, genuinely nice people, lovely figures :-bd
Always been really helpful and kind to me.
Just top block that Leon. (trying to sound British ! )
Quote from: barbarian on 21 July 2018, 12:19:37 PM
Always been really helpful and kind to me.
Just top block that Leon. (trying to sound British ! )
LOL, I quoted you before you could edit your comment, its BLOKE not block ;D good try.
FWIW - in my part of America, "Top Block" would mean pinnacle, much like "Top Notch". D—n confusing language, English! :)
Quote from: d_Guy on 21 July 2018, 03:05:39 PM
FWIW - in my part of America, "Top Block" would mean pinnacle, much like "Top Notch". D—n confusing language, English! :)
Curses, foiled again >:(