A big thank you to everyone at Pendraken! I ordered a bunch of British infantry, cavalry, artillery and limbers recently. I realised after I had placed the order that Pendraken would be off to a number of shows throughout the month. . . I prepared myself for a delay (slightly gutted as I had a perfect storm of a few days off and no missus at home for uninterrupted solid 34hours painting/basing). I came home from work and push open my door and, who would have guessed it, my order is sat on the floor well within the standard period of delivery. This is despite them attending one show a few days after I had placed the order. I am now just 24 hours away from that perfect storm I mentioned :) ! !
Also I spent about 20mins looking at just one rifle officer the first time I went through the bag. So much character and detail, why did I put off 10mm for so long? Ahh good times, good times.
Gushing message over.
Happy gaming
MA
That kind of service from Pendraken does not surprise me at all. Lots of places sell lead, so the real winners are those that sell the lead, but excel in service and customer satisfaction. Service will make me come back again and again.
My experience with Pendraken has been exceptional and first class every time. Hard to beat quality - service, caring and great models and figures!
Terry
Bet you feel top of the world MA, top of the world!
Incidentally, they are British, but are they WSS, SYW, AWI, Naps, Crimean, Zulu War, Sudan, NW Frontier, South Africa or BEF 1914? Such a comprehensive approach to our history.
Thanks for the message and the kind words, good to hear the package has arrived safely with you. Give me a shout if we can help with anything else.
8)
I fear we might all take this excellent service for granted... it's good to read a thread like this every now and then so we don't forget to appreciate the effort of the Pendraken team!
Thanks!
Rob
SSHHH!!! While its definitely true, don't keep telling them as Dave will put the price up. :)
I thought kissing up might get me a discount next time but apparently it doesn't work that way...? ;)
Cheers,
Rob
Quote from: Ace of Spades on 25 October 2017, 11:24:47 AM
I thought kissing up might get me a discount next time but apparently it doesn't work that way...? ;)
Cheers,
Rob
DISCOUNT !!!! Whatever next... You will be giving Dave palpitations. if he has read your post he has probably had to take three aspirin and have a lie down in a darkened room :)
Stop praising them, I often get the dispatch email after the figures have arrived - cant get Leon to send a second lot though.
IanS
Well, I don't know what you guys are getting so excited about! My latest order was paid for on 12th October, and there's no sign of it yet.
:( :( :( :( :( :(
Mollinary
It arrived at my house today Mollinary ;) :D
Quote from: mollinary on 25 October 2017, 05:04:32 PM
Well, I don't know what you guys are getting so excited about! My latest order was paid for on 12th October, and there's no sign of it yet.
We're running a bit behind after the Not-Derby and Forfar shows in quick succession but yours is on the casting table at the moment. It might get finished off tonight but if not it'll be completed tomorrow.
Thanks Leon! :D. They are the rest of a collection needed to do the new C&C Tricorne AWI game, and I have quite a lot of sorting and labelling to do before I can get them off to Kev.
Best,
Andrew