Peter Pig having PayPal issues... :(

[petercooman]

I managed to get through on the phone today and got ours all sorted out.  The funny thing is that I rang PayPal, but got hold of some third-party call centre, and the guy who fixed our problem freely admitted that they weren't PayPal.  He actually gave us some interesting pointers if we ever get future disputes...    We've only had 4 in the past 5 years though, so it's hardly a regular occurence.

It has to be said, with pendraken's top costumor service, i wouldn't expect many more!

[Leon]

It has to be said, with pendraken's top costumor service, i wouldn't expect many more!

3 of them were simply packages delayed in the post, and the last one was a banking error on the customers side!

[petercooman]

 

[clibinarium]

Trying to talk to someone at paypal to sort out problems is usually a frustrating experience. I had to scour the net to find a number that turned out to be useful. They intentionally don't put it on the website! If you should owe them money though....

A couple of years ago Paypal made a mistake and sent money that wasn't mine to my account. Neither of us noticed for 6 months, I spent the money in dribs and drabs, not paying close enough attention to the balance. They eventually realise the mistake and email me. So I email them back saying I'll look into it and that they are probably right. They phone me at 8 am the next morning (which was the day after boxing day) and are pretty threatening, and they do it again several more times until I get it paid back. There's no question, the money had to be repaid, but they were seriously unpleasant about it, and it made my life difficult for quite a while. As a consequence I consider them an enemy (on my Richard Nixon-style list) and will happily jump ship if a serious alternative comes along. I know I am too small to ever  hurt them back, but if I somehow  get to be declared world dictator, make sure you aren't working for paypal on inauguration day.

[fateeore]

I've written to Adam at the no agenda show about it - and the paint ban.

Maybe if they smack them in the mouth it will do some good.

[Lord Kermit of Birkenhead]

. There's no question, the money had to be repaid, but they were seriously unpleasant about it, and it made my life difficult for quite a while. As a consequence I consider them an enemy (on my Richard Nixon-style list) and will happily jump ship if a serious alternative comes along. I know I am too small to ever  hurt them back, but if I somehow  get to be declared world dictator, make sure you aren't working for paypal on inauguration day.

You can - it is an offense under the various telecommunications act. There is also an offence of "Harassing a Debtor" - 3 calls in one day and you got em under UK law. If they continue to ring when you have said written comms only you can get them again.

IanS

[Duke Speedy of Leighton]

Good news is their shop is back up and running fine!