New Website Launched!

[Steve J]

All very nice and rather touched to see I already had some loyalty point accrued . Perfect timing for some WWII re-inforcements that I've had planned for a while.

[Techno II]

Do I get loyalty points for the figures I scrounge ?

(I think I already know the answer.)

Cheers - Phil.

[fsn]

Leon, could you give us an idea of the meanings of the order status?

I have an order at "Pending". Is that good?  

[Lord Kermit of Birkenhead]

Do I get loyalty points for the figures I scrounge ?

(I think I already know the answer.)

Cheers - Phil.

Nooooooo

Leon, could you give us an idea of the meanings of the order status?

I have an order at "Pending". Is that good? 

See above


Being serious - the order I put in yesterday said I gained some points, but they aren't showing on my account this morning. (Not shouting about it )

[Redstef]

The new website looks great Leon, congratulations to all those involved in tis design and making. 

[steve_holmes_11]

Looks good! 

Leon: You might be right about 'bringing forward' non 10mm ranges. Had never looked at 28mm Mercs/ insurgents, etc. Not going to buy... but... 

Still have 'pleasant' , (for a change!), dreams about being a kid again... going into favourite 'pokey' little 'Model Shop', (Whitley Bay)... with shelves crammed with 'stuff', floor to ceiling. Aaah!
Now... I could probably 'stock' a shop with piles of 'stuff' bought on the internet! LOL!

'Thinking' about an order for 'Arthurian'... 

Alas, the little shoppes got rarer and rarer, with shorter opening hours and longer travel times.

I went from the model shop on the corner:
Sold mainly OO railway stuff, airfix kits, airfix boxes and self asembly sailing yacht models.
Also all sorts of brass wire, tube, plasticard and balse in all shapes and sizes.
They even had a working train set in the wondow.
Penny in the slot and the traiuns would run for a while.

Next stop was the "New Model Army" (Geddit) in Newham.
Minifigs, Skytrex, Leicester Micromodels.
Loads of stuff in the sort of display cabinets you see at shows.
Longer haul by car, with parking a nightmare even back in those days.
I had to catch my dad on a quiet Saturday.

After that the best kept secret East of London.
Navwar (shop in Seven Kings sold ships and the Heroics and Ros minis).
It was a 4 mile hike form home and opening hours were intermittent
(Translation: I walked there several times and never found it open).
It is still there, with a static website - they'll sell you stuff if you send them a letter or phone in an order.
Opening hours are now rumoured to be a regular Saturday afternoon.

[ That's enough rambling: Ed. ]

[Ithoriel]

<SNIP>

After that the best kept secret East of London.
Navwar (shop in Seven Kings sold ships and the Heroics and Ros minis).
It was a 4 mile hike form home and opening hours were intermittent
(Translation: I walked there several times and never found it open).
It is still there, with a static website - they'll sell you stuff if you send them a letter or phone in an order.
Opening hours are now rumoured to be a regular Saturday afternoon.

[ That's enough rambling: Ed. ]

Can confirm that I have phoned the shop on several Saturday afternoons and always been answered promptly. Since we could both talk the hind legs off a whole drove of donkeys calls are interesting, entertaining and .... longer than intended

[Orcs]

Alas, the little shoppes got rarer and rarer, with shorter opening hours and longer travel times.

I went from the model shop on the corner:
Sold mainly OO railway stuff, airfix kits, airfix boxes and self asembly sailing yacht models.
Also all sorts of brass wire, tube, plasticard and balse in all shapes and sizes.
They even had a working train set in the wondow.
Penny in the slot and the traiuns would run for a while.

Next stop was the "New Model Army" (Geddit) in Newham.
Minifigs, Skytrex, Leicester Micromodels.
Loads of stuff in the sort of display cabinets you see at shows.
Longer haul by car, with parking a nightmare even back in those days.
I had to catch my dad on a quiet Saturday.

After that the best kept secret East of London.
Navwar (shop in Seven Kings sold ships and the Heroics and Ros minis).
It was a 4 mile hike form home and opening hours were intermittent
(Translation: I walked there several times and never found it open).
It is still there, with a static website - they'll sell you stuff if you send them a letter or phone in an order.
Opening hours are now rumoured to be a regular Saturday afternoon.

[ That's enough rambling: Ed. ]

I lived in Goodmayes and used to get the bus to the New Model Army. When it moved to Seven kings it was great , My satuday job was round the corner

[pierre the shy]

Can confirm that I have phoned the shop on several Saturday afternoons and always been answered promptly. Since we could both talk the hind legs off a whole drove of donkeys calls are interesting, entertaining and .... longer than intended

I must admit to sending a few faxes to Navwar in the past few years, never talked to Tony(?) the owner but I will say that the ships I have bought are always really well cast and always arrive promptly, usually with a small note thanking me for the order......

the hardest part last time I ordered was to find a place that still had a working fax machine. I eventually tracked one down at my local chemist of all places. I explained to the chemist about Navwar's somewhat archaic ordering system and he laughed, but gladly sent the fax off in exchnge for a fiver.....a couple of weeks later a quite wieghty box arrived from Navwar, so the old school tech still works 

Just to stay on subject I had a quick look round the new website.....very nice and really user freindly Leon               

[steve_holmes_11]

I must admit to sending a few faxes to Navwar in the past few years, never talked to Tony(?) the owner but I will say that the ships I have bought are always really well cast and always arrive promptly, usually with a small note thanking me for the order......

the hardest part last time I ordered was to find a place that still had a working fax machine. I eventually tracked one down at my local chemist of all places. I explained to the chemist about Navwar's somewhat archaic ordering system and he laughed, but gladly sent the fax off in exchnge for a fiver.....a couple of weeks later a quite wieghty box arrived from Navwar, so the old school tech still works 

Just to stay on subject I had a quick look round the new website.....very nice and really user freindly Leon               

I hear rumours there's computer software that turns your scanner into a fax.
I've no idea how that would help in injecting the message into the phone system though.

I'm contemplating making an in-person visit to the shop when on my annual summer visit to the parents.

[pierre the shy]

I hear rumours there's computer software that turns your scanner into a fax.
I've no idea how that would help in injecting the message into the phone system though.

I'm contemplating making an in-person visit to the shop when on my annual summer visit to the parents.

Yes I am aware of those programmes Steve, but most require a subscription or have other "hooks" and I only needed to send one fax so it was easier just to fax it in the traditional manner.

As a result I now have enough ships to cover all the periods that I wish to so further orders of 1/3000 ships from me in the forseeable future are extremely unlikely..... I can test Leon's new ordering system instead 

[Leman]

Excellent website and so easy to place an order, even to the extent that I can use the Ideal method of payment, as used in the Netherlands and Belgium. Was even able to instantly use my points as it was a large finish off the First Schleswig War order. Brilliant! (in Fast Show style)

[fsn]

Just tried to write a review. Took me to the home page.


Can you only write reviews of products you've had delivered under this new website?

[Leon]

I have an order at "Pending". Is that good?  

'Pending' means that your order and payment has been received safely and we're working on it.  Once the order is complete and posted out your Status will update to 'Dispatched' and you should receive a confirmation email.

Being serious - the order I put in yesterday said I gained some points, but they aren't showing on my account this morning. (Not shouting about it )

The Loyalty Points are allocated to your account as soon as the order is marked as Dispatched, just so that points are given to orders that get cancelled or refunded.  Keep an eye on it when your order gets posted out and let me know if they don't appear.  Some of these features are new to us as well so I want to make sure they're working properly.

Excellent website and so easy to place an order, even to the extent that I can use the Ideal method of payment, as used in the Netherlands and Belgium. Was even able to instantly use my points as it was a large finish off the First Schleswig War order. Brilliant! (in Fast Show style)

Good to hear, glad you like it!

The new website looks great Leon, congratulations to all those involved in tis design and making. 

Good stuff, thanks for the feedback!

Can you only write reviews of products you've had delivered under this new website?

That's an odd one, I didn't think we had reviews activated?  Currently the software only allows reviews on individual products which wasn't much use to us, so we turned it off.  We've asked the web company to add an option for Company based reviews instead.

[CPBelt]

Love the website and it works great on my ancient Samsung Tablet.

I did notice an oops. The image for the FAN-GOB1 is of the FAN- HEL1 High Elves. I thought I'd mention it.

[steve_holmes_11]

Just one minor WIBNI (Wouldn't it be nice if).

Bear with me as I'm as poor as anybody else at describing screen events.

Scroll down to a margin item near the bottom (one that's initially off screen like "Red Vectors MDF).
Select your scale and browse the stuff.
Now the margin has reset to the top, so you need to scroll again to browse a different scale of Red Vectors MDF.
It would be nice if the margin stayed put when a selection was made.

I appreciate that this is a very minor issue, and probably requires horrifying amounts of programming to implement.
Different tiled scrolling windows and some sort of status to remember the margin location.

Probably not worth the effort for a minor ergonomic gain.

[fsn]

That's an odd one, I didn't think we had reviews activated?  Currently the software only allows reviews on individual products which wasn't much use to us, so we turned it off.  We've asked the web company to add an option for Company based reviews instead.

I looked at my orders page and against each item on an order it says "write a review".

[DecemDave]

WooHoo!  I just saved £6.43!             Did someone mention addicts?

One feedback point:  The Order summary page wanted me to click a big blue button labelled "order summary >"
whereas "Next" would make more sense to me although the ">" was a clue! 

My attempt to pay by paypal failed but I doubt that was your site, just that I was already logged in to PP so the payment process couldn't log me in again. Easily solved with a credit card.

[mmcv]

I took the opportunity to bite the bullet and order some of the feudal Japanese I've been eyeing up for a while. Nice little discount. PayPal worked grand for me so seems to be working okay generally.

[Lord Kermit of Birkenhead]

The Loyalty Points are allocated to your account as soon as the order is marked as Dispatched, just so that points are given to orders that get cancelled or refunded.  Keep an eye on it when your order gets posted out and let me know if they don't appear.  Some of these features are new to us as well so I want to make sure they're working properly.

Thanks Leon, only put it in in case it t'were a bug, there will be some !