Things I love about Pendraken

Started by fsn, 12 January 2019, 09:37:30 AM

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Leman

Nope, smells like white spirit - Humbrol rules?
The artist formerly known as Dour Puritan!

Leon

Well this is a nice thread for a Sunday evening!   :D

Quote from: fsn on 12 January 2019, 09:37:30 AM

  • Despite having the power to turn the world inside out on a whim, the Dark Lord doesn't seem to mind being called the Dark Lord
  • I placed 3 orders over Xmas. They arrived as one package ... and P&P was refunded.

I always try and refund people when they've placed several orders but I'm sure I miss some along the way!  Dark Lord is fine with me, I never had a nickname before (although I've been called a few things I'm sure...)

Quote from: Glorfindel on 12 January 2019, 11:20:41 AM
The delivery speed is simply amazing these days.

It's nice to see this happening now, it was one of my priorities when I first took over the day-to-day running nearly 10 years ago.  It evaded us for a long time with the size of the catalogue and not enough staff but we're there now.

Quote from: Leman on 12 January 2019, 11:48:59 AM
When I wander over to the Pendraken stand at a show and am greeted by name. That happens nowhere else.  :)

I think the lanyard with your name on it helps...!

Quote from: Norm on 12 January 2019, 02:10:33 PM
I think what they did with regards to recovering Blitzkrieg Commander pretty much sums up a genuine ethos of customer service and care.

Quote from: Norm on 12 January 2019, 04:03:56 PM
Yep, I will be buying a copy more as a gesture of support.

8)

Quote from: Norm on 12 January 2019, 04:03:56 PM
Maybe I should try and dig out a photo of Dave when he looked 12 :-)


Now that I'd like to see!

Quote from: ianrs54 on 13 January 2019, 09:18:34 AM
They be basically nice peeps !

You're not so bad yourself Ian!
www.pendraken.co.uk - Now home to over 7000 products, including 4500 items for 10mm wargaming, plus MDF bases, Battlescale buildings, I-94 decals, Litko Gaming Aids, Militia Miniatures, Raiden Miniatures 1/285th aircraft, Red Vectors MDF products, Vallejo paints and much, much more!

Lord Kermit of Birkenhead

You are trying to ruin my rep Leon !
FOG IN CHANNEL - EUROPE CUT OFF
Lord Kermit of Birkenhead
Muppet of the year 2019, 2020 and 2021

sunjester

It's already been said, good products, great service, nice people! :D

Noktu

Quote from: sunjester on 14 January 2019, 07:06:33 AM
It's already been said, good products, great service, nice people! :D

This.


Techno

Quote from: Leman on 13 January 2019, 11:12:15 AM
Nope, smells like white spirit - Humbrol rules?

I thought it was 'Teen spirit".

(And I've never heard of these Humbrol rules.....What scale of figures are they designed for ?)

Cheers - Mr Twerp.  :D

Smoking gun

Quote from: Norm on 12 January 2019, 02:10:33 PM
I think what they did with regards to recovering Blitzkrieg Commander pretty much sums up a genuine ethos of customer service and care.


Seconded, I know of other companies who never address the issues with badly written and unuseable rule sets.

Regards,

Martin
Now they've knocked me down and taken it, that still hot and smoking gun.

Womble67

For me its the following

1/ Friendliness
2/ Excellent figures
3/ Flexibility and willingness to help
4/ How you handled Blitzkrieg Commander
5/ The fast delivery now

Take care

Andy
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Techno

The way I get the p*** taken out of me, on a regular basis ! :P ;D ;D ;D ;D

Cheers - Phil

FierceKitty

For me, it's the contents of my box labeled "Mexicans". Inter multa alia, of course.
I don't drink coffee to wake up. I wake up to drink coffee.

Last Hussar

I love the smell of MDF in the morning. Its the smell of losing to Sunjester.
I have neither the time or the crayons to explain why you are wrong.

GNU PTerry